How do I cancel my subscription?

How to cancel your subscription if you initially signed up via our website - not applicable to iTunes or GooglePlay subscriptions.

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Written by pliability support
Updated over a week ago

  1. MPORTANT: Log in to through a web browser (Safari, Chrome, Firefox, etc.) (Account management is not supported through the pliability app, so it must be done via any browser. Scroll down for instructions on how to cancel via mobile browser)

2. Click on your profile icon for pop-up menu and click "Settings".

3. Once in your account overview, click on Plans & Payment

4. Click directly on the words "Pause or Cancel Membership" in gray and follow the prompts until cancellation complete.

To cancel from a mobile device, log in to your pliability account via mobile browser and follow these steps:

**Your account will remain active until the steps above are followed.**

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