1. Login to your pliability account. IMPORTANT: Log in to pliability.com through a web browser (Safari, Chrome, Firefox, etc.)

2. At the bottom left corner, click on your profile icon for pop-up menu and click "Account".

3. Once in your account overview, click on Plans & Payment

4. Click directly on the words "Pause or Cancel Membership" and follow the prompts until cancellation complete.

**Your account will remain active until the steps above are followed.**

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