Steps to reset your password:
Login on our website at https://pliability.com/app/signin
Click on the “Forgot Password” option.
Enter the email address associated with your account.
Check your email inbox (or spam folder!) for a password reset link.
Follow the instructions in the email to create a new password.
Troubleshooting
→ It's recommended opening the password reset link in a private/incognito window so any browser cache or auto-fill systems aren't intruding in the process of setting a new password.
→ Try clearing your browser cache if any issues persist, or send us a message using the chat feature to the bottom right of your screen.
If you'd like us to reset your password please provide us with the last 4 digits of the credit card on file for verification.
How to change your password (while logged in)
Mobile app:
From your main dashboard tap your user icon on the bottom right corner
Tap: 'Edit profile' under your name
Scroll down to 'Account Details'
Tap on the password field
Fill in the old password and new password boxes
Tap 'Save'.
Web app:
From your main dashboard click on your profile icon on the top right corner
Click 'Settings'
Under 'Personal details' click on 'Change Password'