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Where can I find my payment history?

View and download previous invoices/receipts

  1. Login via any browser.

  2. Click on the 3-line menu or profile icon in the upper right corner to access Settings.

  3. Click on Membership & Billing.

  4. Click Update billing details and scroll down to the Invoice History section.

  5. In the Invoice History section, click on the desired invoice to download it.

Troubleshooting

  • Can’t Find the Invoice History Section? Ensure that you are logged into the correct account associated with your payments. If the issue persists, contact Pliability support for assistance.

  • Need Invoices for a Specific Time Period? The steps above apply to all invoices available in your account. If you cannot locate invoices for a specific time period, reach out to Pliability support for further help.

  • Pre-Payment Invoices Not Available? Pliability issues invoices or receipts only after payment has been completed. Pre-payment invoices are not available. For annual subscriptions, you can pay the full year upfront, and an invoice will be provided once the payment is processed.

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