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What is the return & exchange policy for shop items?

returns and exchanges for shop.pliability.com

Apparel

You may return or exchange an unused item in new condition within 14 days of delivery.

Items that are used or damaged may be denied a refund or exchange.
​Customers are responsible for return shipping on exchange items.

Mats

Mats can be exchanged or returned within 14 days of delivery.

To be eligible for a return or exchange, mats and inside of shipping box must be in new condition and free of any debris. Please ensure the item is clean before shipping; items received in dirty or used condition may be denied a refund or exchange.

Customers are responsible for return shipping on all exchanges and returns.

Contact support for RMA number and return shipping address.

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