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Can't watch a video: Error "There was a problem providing access to protected content"
Can't watch a video: Error "There was a problem providing access to protected content"

Can't watch video. "Protected content" error

pliability support avatar
Written by pliability support
Updated over a week ago

If you get this error using any of our platforms: romwod.com, iOS app, or tvOS app try the steps below to resolve your issue.
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If you are signed in and watching a video or trying to watch a video but get the error "There was a problem providing access to protected content", try signing out and signing back in. That should refresh your session and should be good to go.
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If you continue to see the error after signing out and signing back in please chat in to support.

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