If you get this error using any of our platforms: romwod.com, iOS app, or tvOS app try the steps below to resolve your issue.

If you are signed in and watching a video or trying to watch a video but get the error "There was a problem providing access to protected content", try signing out and signing back in. That should refresh your session and should be good to go.

If you continue to see the error after signing out and signing back in please chat in to support.